Svendborg Brakes has boosted its technical support for customers with the release of the Svendborg Brakes Service App for Android and iOS devices. The new app offers engineers free 24/7 technical support from anywhere in the world, via either e-mail or a dedicated technical hotline, aiding with any engineering or maintenance issues they may encounter regarding Svendborg brakes and couplings in application. The app can be downloaded from the Google Play Store or Apple App Store.

The Svendborg Brakes Service App for Android and iOS devices offers engineers free 24/7 technical support from anywhere in the world, via either e-mail or a dedicated technical hotline.

Users are able to utilize an e-mail or call function, depending on preference. An e-mail will be sent directly to a Svendborg Brakes technician, who will reply within 24 hours, which provides an easy way to gain relevant documents, manuals or advice. For more urgent enquiries, users have the option to call the dedicated technical hotline which is manned exclusively by Svendborg Brakes experts, who offer on-the-spot support, guidance or maintenance coordination. The app aims to reduce downtime to a minimum, while also offering a centralized support framework to address end user challenges.

Purchasers of Svendborg Brakes products will receive automatic eligibility for the free service, delivering on the business’ aim to offer more than just high performance products, but also a comprehensive technical framework to support end user’s operations. An intuitive design and a worldwide reach ensure the app is a must for maintenance teams or operators.