Voith Launches Digital Online Platform
May 20, 2019—MyVoith is a global platform that brings together the company’s digital services and business related information in one location. The platform offers users personalized access to their applications, services, and data from the Voith world. These include industry-specific webshops, asset management solutions and further self-service applications, as well as the Voith IIoT (Industrial Internet of Things) applications and services. Applications from different industries will be available for the global launch, further applications will be added over time. Voith implements the platform my.voith.com for customers, partners, and suppliers of the Voith Group.
The dashboard of MyVoith is easy to use and offers the ability for personalization.
MyVoith is consolidating Voith’s digital applications and services on one single platform – globally and across all of its industries based on latest security and data privacy standards. After logging in, registered users can configure and personalize the dashboard according to their individual needs. In the App Zone, users will have access to industry-specific apps such as the Voith webshop and service applications or IIoT solutions. The Voith IIoT platform OnCumulus is also integrated into MyVoith. This gives users the ability to control IIoT applications directly from the platform. Furthermore, the online platform MyVoith serves as a digital central point of contact for all communication with Voith – from order history to exclusive, personalized information.
“During the development of MyVoith we have taken care to enhance and continuously improve the platform based on customer requirements and feedback. Consequently, we pay special attention to and rely on the comments and ideas from our customers and partners”, states Felix Holzer, head of e-business operations at Voith.
MyVoith gives customers the possibility to have access to Voith applications or to use a quick and easy way to contact Voith specialists regardless of time zone or region. The platform is developed as a responsive web application and can easily be reached via smartphones and other mobile devices like tablets. My.voith.com will replace the existing collaboration platform, Voith Extranet, and offers customers and partners a state-of-the-art digital user experience in a highly secure environment. The underlining technologies and protocols feature single sign-on across all applications as well as dynamic and smooth integration capabilities.
Customers, partners and suppliers benefit from a comprehensive platform compared to the previous individual access points for different Voith applications. “MyVoith is the next logical and systematic step in our digitalization strategy. It has the goal of providing innovative solutions and improving productivity through digital services,” explains Holzer. By bringing together all of Voith’s services on a central platform with a single login, Voith offers its customers a consistent, standardized, and user-friendly experience. “MyVoith creates the perfect framework for our customers and partners to fully exploit the potential of digitalization in their daily business,” says Holzer.