Nord Launches Online Customer Portal
November 1, 2018—
Nord Gear has introduced a new online customer portal.
Nord Gear Corporation launches new customer portal that saves time and increases productivity. With Nord Gear Corporation´s new online product configurator, myNORD, the company expedites customer support for engineers, purchasing agents and aftermarket support professionals. With the tool, customers can select and configure Nord products, obtain pricing, download drawings, and place and track orders from a single platform.
Time is money. Now engineers, purchasing agents, sales and aftermarket support professionals can eliminate long wait times on the phone and sifting through e-mails, product catalogs and price pages. Nord Gear´s new customer portal - myNORD - will help streamline your daily work. With myNORD, customers can select and configure Nord products, obtain pricing, download drawings, as well as place and track orders from a single platform.
In 2011, Nord launched an online product configuration and quotation tool. It gained over 3,000 individual users, and generated more than 1,500 unique projects a month. Today, the new myNORD customer portal adds a new level of functionality. This includes the ability to download drawings of configured units, access technical data sheets and product documentation, and place and track orders all at the same time.
"Customers are busy. Our goal is to make working with Nord the easy part of their day," said Jacob Canniff, product manager of mechanical products and software at Nord. "With our one-stop drive technology configuration tool, myNORD will immediately boost productivity for thousands of customers across dozens of industries."