Service Without a Smile - April 2010
The article "Service Without a Smile" appeared in the April 2010 issue of Power Transmission Engineering.
Manufacturing employees have always kept their eyes on the robotic systems that continue to pop up in assembly lines and industrial workspaces. These metallic, low-maintenance robotic employees donít waste time with smoke breaks or catching up on episodes of Lost. They tend to stick to the task at hand with little argument or attitude, giving human counterparts a bad name when they gripe about factory temperatures or lack of a decent dental plan.
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